- Estimating
- Job costing
- One-way QuickBooks sync
- Mobile app, with offline capture
- Drag ledger, basic
- Support by email, within two business days
- Everything in Base, plus
- Live QuickBooks job cost sync
- Customer selections portal that shows the budget envelope without showing your margin
- Change-order control, including voice-captured change orders
- QR-code equipment and fleet tracking
- Support by email, next business day
- Everything in Pro, plus
- Full drag-ledger gap analysis
- Multi-project portfolio dashboards
- Priority support, same business day, with a named contact
What support actually means on each plan
The response times on the cards above are commitments, not aspirations, and they are the honest difference between the plans as much as the features are. Base is built to be answered by documentation and email; Pro gets a reply the next working day; Enterprise gets same-day priority and a person whose name you know.
Sawhorse is supported by the people who build it, which is the reason these times are modest and the reason they get kept. We would rather publish a response time that holds every week of the year than promise instant help and miss it in the middle of your build. If your situation needs faster than the plan you are on, move up — that is what the plans are for.
What we do instead of a free tier
Sawhorse has a 30-day money-back guarantee and no free-forever plan. That is a deliberate choice, not an oversight: a free tier changes what the product is built for, and a trial that bills you before you have decided is how subscription software earns the reputation it usually deserves. You pay after you have used it, and you can get the first month back.
There is no auto-renewal trap and no cancellation queue. Cancelling is a setting, and the subscription ends at the term you already paid for.
Crew size, and what happens when you outgrow a plan
Each plan covers everyone up to the number on its card, at the flat price. There is no charge per seat, so adding a lead carpenter or a bookkeeper to the app costs nothing and you never have to think about who is worth a licence. Nothing else is metered either — not projects, not estimates, not photos, not change orders.
When you go to add someone past the limit, Sawhorse tells you and offers the next plan up. Nothing stops working and nobody gets locked out; you simply cannot add the next person until you move. The limits sit deliberately above the crew size each plan is meant for — Base covers five where it is built for three, Pro covers fifteen where it is built for ten — because crews swell in July and shrink in January, and a plan that punishes you for a seasonal hire is a plan that gets cancelled in the autumn.
Before you can buy it
Sawhorse is pre-launch. It runs live remodel workloads today for the contractor it was built inside, and the prices above are the prices at launch. Early access is how you get in ahead of that, and how you get the accounting integration connected to your own books.