SAWHORSE EARLY ACCESS

Connecting and disconnecting

Disconnecting Sawhorse from QuickBooks

You can disconnect at any time, from either side, without contacting us. This page says exactly what that does, what it does not do, and how to connect again afterwards.

How to disconnect

There are two ways, and they end in the same place. Use whichever you are already looking at.

From Sawhorse

  1. Open Settings.
  2. Find the QuickBooks section. A connected company is named there.
  3. Choose Disconnect, and confirm.

From QuickBooks

  1. Sign in to QuickBooks Online as an administrator.
  2. Open Apps, then My Apps.
  3. Find Sawhorse in the list and choose Disconnect.
Disconnecting from the QuickBooks side revokes our access immediately. Sawhorse notices on its next attempt to reach your books and reports the connection as disconnected — you do not have to do anything in Sawhorse afterwards.

What happens the moment you disconnect

Sawhorse revokes its authorization with Intuit and deletes the stored access and refresh tokens for that company. Whichever side you started from, the result is the same: Sawhorse no longer holds a credential that can reach your books.

From that point Sawhorse stops reading from and writing to QuickBooks entirely. Job costs stop updating, and nothing further is sent across. Features that depend on the accounting connection show as unavailable rather than failing quietly.

What stays where

Stays in QuickBooks

  • Everything Sawhorse has already written to your books — invoices, payments, customers, and the rest.
  • Nothing is withdrawn, reversed or deleted from QuickBooks when you disconnect.

Stays in Sawhorse

  • Your estimates, projects, photos and job history — the work that lives in Sawhorse itself.
  • Accounting figures already synced remain visible as the last known values, and stop updating.

Disconnecting is not a deletion request. If you want the data Sawhorse holds removed rather than disconnected, write to us at hello@sawhorsetools.com and say so — that is a separate action and we will confirm it in writing when it is done.

Reconnecting

Open Settings in Sawhorse, go to the QuickBooks section, and choose Connect to QuickBooks. You sign in at Intuit, pick the company to authorize, and you are returned to Sawhorse connected.

You can reconnect to the same company or to a different one. Reconnecting issues a new authorization; the tokens revoked at disconnect are not reused and cannot be restored.

Connecting requires an administrator on the QuickBooks company. If the Connect button returns you without a connection, that is the usual cause.

If something does not look right

Write to hello@sawhorsetools.com. Tell us what you clicked and what you saw, and include the company name as it appears in QuickBooks.